Quality Management Services

Expert consultancy for your quality management system

ISO 9001:2015 Support

Guidance in establishing and maintaining a quality management system (QMS) to meet the requirements of ISO 9001:2015.

Whether you are taking your first steps in establishing a formal QMS or are looking to improve your system to take your business to the next level, I can help with advice, training and hands on support.

Process Improvement

I can help you develop data capture of your process performance and generate KPIs so that you can implement data-driven improvements to increase efficiency, elimiate waste and improve the quality of the products and services you provide your customers.

Auditing Services

ISO 9001 requires your organisation to carry out internal auditing to both ensure your processed and records are compliant to requirements and also ensure they are being applied consistently. Many organisations struggle to find the internal resource to carry out internal audits - I can help.

I can also provide support for external audits, be they by customers or your external certification bodies.

Preparing processes, procedures and records

While ISO 9001 does not require all processes to be documented, documented processes and procedures help support repeatability and capture the "organisational knowledge" to keep your systems working when personnel change.

I can help you document your existing processes, develop new or improved processes and prepare templates for the records which ISO 9001 does expect all businesses to maintain.

Risk based thinking

ISO 9001 emphasises the importance of embedding risk based thinking across your QMS.

I can help with preparation of risk registers and leading risk workshops to get your teams thinking of the risks and opportunities which you face.

Engineering Solutions

Engineering consultancy, specialising in Medium Voltage Switchgear

Technical writing
Design and engineering

I can offer independent advice to help improve your designs from improve manufacturing techniques, making them suitable for scaling up volumes or addressing know weaknesses.

I have 30+ years design experience incompasing sheet metal design, thermoplastic and thermoset mouding, cast resin bushings, investment and die casting and much more.

IEC 62271 and ENA TS expertise

I'm familiar with all the requirements of the IEC 62271 series of standards encompassing vacuum and SF6 circuit breakers, metal clad switchgear, disconnectors and isolators.

Selling to UK DNOs? I can guide you through the additional requirements so your products also comply with Energy Networks Association standards such as ENA TS 41-36 and ENA TS 50-18.

Testing support

I'm fully experienced in all aspects of both routine and type testing of MV switchgear including:

  • Short time withstand

  • Short circuit switching

  • Temperature rise

  • Lighting impulse withstand

  • Power frequency withstand

  • Partial discharge

  • Degree of protection (IP)

  • Internal arc testing

Poor technical documentation can give your customers a negative impression of your products and services - whether it's marketing materials that don't speak to the engineers that will specify your products or manuals that don't provide the information the users need.

I can help with technical writing and proofing of:

  • Operation & maintenance manuals

  • Service bulletins

  • Technical reports

  • Marketing flysheets and brochures

  • Website copy

  • Temperature rise

  • Lighting impulse withstand tests

  • Partial discharge testing

  • Degree of protection (IP) testing

  • Internal arc testing